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Tuesday May 5th, 2026
EPS Innovates to Bring You Closer: New Services Designed to Make Life Easier
In an increasingly dynamic market, where speed, convenience, and efficiency are essential, EPS continues to evolve to better meet our customers’ needs. Today more than ever, innovation in logistics means more than simply moving packages from one point to another. It means creating solutions that simplify the customer experience, optimize time, and deliver greater value with every shipment.
With this vision in mind, EPS has introduced a range of services designed to offer more options, greater flexibility, and better benefits for both existing customers and new users across the country. From more practical domestic shipping solutions, smart tracking, and cost-effective transportation for heavier packages, each innovation responds to a real market need.
Here is a closer look at these new solutions now available to you:
Shop & Fly: A Smart Solution for Travelers with Excess Shopping Baggage
With travelers in mind—especially those returning home with more purchases than expected—EPS created Shop & Fly, a service specifically designed for travelers in Miami who need a practical solution for excess baggage.
With Shop & Fly, customers can drop off their purchases at our Miami warehouse during business hours, and EPS will bring them to the Dominican Republic at the same rate as their Priority or Economy pounds, depending on the weight of the shipment.
This service allows travelers to better manage their purchases, avoid complications while traveling, and rely on a logistics solution that is convenient, dependable, and aligned with EPS pricing. It is yet another example of how EPS identifies everyday customer needs and turns them into real, accessible solutions.
Nationwide Shipping with a Flat Rate: Simpler, More Convenient, and More Affordable
One of the services EPS is strongly focused on promoting is its flat-rate Nationwide Shipping solution, designed to make sending and receiving packages within the country clear, affordable, and convenient.
Now, regardless of where a package is sent from or delivered to, customers pay RD$150 for the first pound and only RD$10 for each additional pound. This standardized pricing structure offers an important advantage for customers seeking predictable costs and an accessible shipping option throughout the country.
One of the biggest differentiators of this service, however, is the breadth of the EPS network. With 102 offices nationwide, customers enjoy far more convenient coverage than many competitors, who typically operate only one location per city. This means greater proximity, less travel, and a much more practical experience when sending or collecting packages.
In a country where convenience makes all the difference, this service positions EPS as a more accessible, efficient, and customer-friendly logistics alternative for domestic shipping.
Delivery Smart: Real-Time Visibility for More Efficient Deliveries
The customer experience also improves when there is greater visibility and control throughout the delivery process. That is why EPS has introduced Delivery Smart, a new tracking service that allows customers to follow their deliveries through a link, enabling them to see exactly where the driver is as their package is on the way.
This feature provides greater peace of mind, improves delivery planning, and makes the final handoff more efficient. Instead of waiting without certainty, customers gain visibility into the route and can better prepare to receive their package.
Delivery Smart reflects EPS’s commitment to innovation focused on the user experience. It is not just about delivering packages, but about doing so in a smarter, more transparent, and more modern way.
At present, this service is available at branches with online payment services enabled, reinforcing EPS’s commitment to integrating technology and convenience into its operations.
Economy: A Smart Option for Heavy Shipments That Are Not Time-Sensitive
For customers who need to transport heavier packages over 30 pounds, EPS offers Economy, a service designed for shipments that do not require immediate delivery and can take a little longer in exchange for a more affordable rate.
Economy stands out as the ideal alternative for customers who prioritize savings over the speed of the Priority express service. Instead of paying more for an accelerated delivery they may not actually need, they can choose a more affordable and convenient option tailored to the nature of the shipment and the pace of their operations—at nearly half the price.
This service expands the EPS portfolio and demonstrates that efficient logistics also means offering different solutions for different needs. Not every shipment requires the same urgency, but every customer deserves a reliable and cost-effective option.
Innovating to Serve Better
Each of these services reflects a clear vision: to make logistics simpler, more useful, and closer to our customers. Whether by providing a smart solution for excess baggage in Miami, offering flat-rate domestic shipping, enabling real-time tracking, or delivering a more economical option for heavy shipments, EPS continues to transform its value proposition to meet the demands of a changing market.
These innovations not only strengthen the company’s offering for existing customers, but also create new opportunities to connect with users across different sectors who are looking for modern, accessible, and reliable logistics solutions.
At EPS, we remain committed to continuous improvement, to listening to our customers, and to turning their needs into practical services that truly make a difference.
Learn More About These Solutions
We invite you to learn more about these and other services by visiting our website www.eps.com.do or stopping by any of our offices. At EPS, we are ready to continue supporting you with logistics solutions designed around your needs.