ONLINE STORES FREIGHT CONSULTATION

EPS RETURNS SERVICE

Enjoy our parcel return service, designed to assist you when you need to return an online purchase that tuned out to be defective or did not meet the seller's description.

PACKAGE RETURNS ARE NOW FREE!
EPS WILL DELIVER YOUR RETURNED ITEMS TO THE CARRIER.

THESE IS A STEP-BY-STEP GUIDE FOR USING OUR EPS RETURNS SERVICE

1

Manage the return process with the online store where you made the purchase and complete the claim.

Look for the claims section in the store where you purchased the item and follow their steps to obtain a return label (RMA) that you must print.

2

Head to your preferred EPS branch or agency, and have the following ready:

  • The tracking number (prepaid tracking number)
  • 3 copies of the return label (RMA)
  • MIO that came with the package.
3

Properly pack the item to be returned, to avoid damage during transport. Most stores require the item to be in its original packaging.

RESTRICTIONS