Can I pick up my packages at the EPS Miami warehouse?

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Wednesday June 12th, 2024

Can I pick up my packages at the EPS Miami warehouse?

No, it is not possible. Since our EPS address in Miami has Florida Tax Free certification, ALL packages (not just those from Amazon) entering our office must leave the United States. Packages cannot be picked up at our office (neither by EPS clients nor anyone else) due to regulations related to being a tax-free address in the USA.

If a particular case arises where you need to return merchandise to the supplier from our facilities in Miami, this involves a US$10.00 service charge, and you must provide us with the return label authorized by the supplier, which we can give to the carrier who will pick it up. These cases are rare but could include an incorrect purchase or damaged or broken merchandise received in Miami.

The only options we can offer our clients are the transportation of their packages to the Dominican Republic or returning them to the supplier from Miami without traveling to the Dominican Republic.Top of FormBottom of Form