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Wednesday June 12th, 2024

May someone else pick up my packages for me

If the account holder cannot personally pick up their packages and opts to send a third party, they have two ways to authorize it. By sending an email to: servicioalcliente@eps-int.com or by adding all the details of those authorized to pick up the packages in the “authorized for delivery” option in their account. The email for authorization must be the same as the one registered in your EPS account. In the case of authorizations via phone calls, the operator will verify your identity before allowing the pickup.