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Wednesday June 12th, 2024

What is a tracking number?

The tracking number, also known as “numero de seguimiento”, is a unique identification number provided by the shipping company (FedEx, UPS, DHL, USPS) responsible for delivering your purchases to our Miami warehouses.

With the tracking number, you can monitor your package until it arrives at our Miami warehouses.

Once your package is at our warehouses, you can track it and see its status directly from your EPS account via the web, our app “Mi EPS,” or through any of our contact channels and/or customer service agents by calling (809) 540-4005.

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