Thursday December 4th, 2025
Christmas is best enjoyed when you plan ahead. Between traffic jams, busy schedules, and gift exchanges, we want you to shop calmly, save money, and receive your packages without long waits. Here are our practical tips to ensure your gifts arrive on time and without complications.
1) Buy Gifts Early (and Upgrade to Priority)
Our first piece of advice is to buy early and use Priority to bring your packages from Miami in 48–72 hours once they are received in our warehouse. This way, you take advantage of offers, avoid last-minute delays, and ensure every gift arrives with margin.
Tip: Add your member number on the second line of the address and pre-alert the package in the app to speed up the process.
2) Avoid Traffic: Use Your Membership’s Free Delivery
We know the city gets intense in December. That’s why you should remember that your membership includes free delivery at participating offices. We’ll bring it to you so you don’t have to drive or stand in line.
How to take advantage: When you receive the “ready for pickup” notification, choose home delivery (where available) and coordinate the time that suits you best.
3) If Something Doesn’t Fit, Free Returns
Wrong size? Different color than expected? With your membership, you get free returns. We help you prepare the return and manage the shipment back according to the store’s policy.
Tip: Keep the packaging and labels until you try the product; taking a photo of the order number makes the process easier.
4) Are You Nearby? Stop by with “Voy pa’llá” (Fast and Free Pickup)
If you prefer to stop by the office, activate “Voy pa’llá” in the app, and we’ll prepare your package for a quick pickup. You arrive, collect it, and continue your route. Free as part of your membership.
Tip: Use “Voy pa’llá” for several purchases at once and save time searching at the counter.
📦 Your Christmas Checklist with EPS
🎁 Strategy by Gift Type
❓ Key Questions for This Holiday Season
Does Priority apply to all my packages? Yes, when they enter our Miami warehouse, you can mark them Priority for fast dispatch.
Is free delivery available nationwide? It is available in participating offices. We will indicate options at the time of notification.
How do I make a return? Stop by your EPS office with the order number and your supplier’s return approval document; we will guide you and manage the return shipment at no cost.
Can I combine Voy pa’llá with Priority? Of course. You bring the package with Priority and pick it up with Voy pa’llá in just a few minutes.
This Christmas, buy early, bring urgent items with Priority, and rely on your free membership services: Free Delivery, Returns, and Voy pa’llá. If you have questions about what is best for your purchase, write to us at servicioalcliente@eps-int.com or call us at 809-540-4005.
Online stores
Freight consultation
