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The condition of my package says “RT / ROTO” ( BROKEN) and I want to authorize the dispatch. What should I do?

Wednesday June 12th, 2024

The condition of my package says “RT / ROTO” ( BROKEN) and I want to authorize the dispatch. What should I do?

If you have purchased used items that have imperfections (incomplete cell phone parts, second-hand computers, repair parts) and you want to receive them, you must authorize it by sending an email to servicioalcliente@eps-int.com, including the package code, tracking number, and EPS account

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